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Frequently asked questions
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Are there any special requirements for using your continuous integration scripts?
Where do I have to keep my code if I want to use your continuous integration service?
How and when should I report a security incident to Code Enigma?
How do I use my YubiKey?
How do I login to a YubiKey protected server?
How do I create a Solr core on my server?
How do I order a Code Enigma (LDAP) account?
How do I create an SSH public key for a Mac OSX/Linux PC?
What is a security incident?
How do I create an SSH public key for a Windows PC?
What is continuous integration?
How do I access my server terminal from a Windows PC?
How do I access my server(s) from a Mac OSX/Linux PC?
How do I set my password?
What is my MySQL root password?
Why can't I upload files directly into my website?
Why can't I install Drupal from a browser?
How do I access my server with FileZilla on a Windows PC?
Why can't I update my Drupal database from the Drupal interface?
How do Code Enigma provide continuous integration?
Do you fully support multi-site Drupal applications?
Do you support the use of install profiles for builds?
How do I create a useful support ticket?
My site doesn't load for me, is it down?
Can we use your continuous integration service on our own servers?
Your set-up seems really cool. Can we buy it?
How do you process support tickets?
How does your Managed Server product actually work?
Do you support a dev -> stage -> live workflow?
Are your systems Drupal-specific?
How do I use drush?
How do I roll back a bad build?
Do you backup my site's database(s)?
My site's performance is poor. What can I do to improve it?
How do I view logs on the server?
How do I create a security incident?
What are the components of your High Performance Stack for Drupal?