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Frequently asked questions
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Are there any special requirements for using your continuous integration scripts?
Where do I have to keep my code if I want to use your continuous integration service?
How and when should I report a security incident to Code Enigma?
How do I use my YubiKey?
How do I login to a YubiKey protected server?
How do I configure a 2FA token for a Code Enigma account?
How do I create a Solr core on my server?
How do I order a Code Enigma (LDAP) account?
How do I create an SSH public key for a Mac OSX/Linux PC?
What is a security incident?
How do I create an SSH public key for a Windows PC?
What is continuous integration?
How do I access my server terminal from a Windows PC?
How do I access my server(s) from a Mac OSX/Linux PC?
How do I set my password?
What is my MySQL root password?
Why can't I upload files directly into my website?
Why can't I install Drupal from a browser?
How do I access my server with FileZilla on a Windows PC?
Why can't I update my Drupal database from the Drupal interface?
How do Code Enigma provide continuous integration?
Do you fully support multi-site Drupal applications?
Do you support the use of install profiles for builds?
How do I create a useful support ticket?
My site doesn't load for me, is it down?
Can we use your continuous integration service on our own servers?
Can we buy your set up?
How do you process support tickets?
How does your Managed Server product work?
Do you support a dev -> stage -> live workflow?
Are your systems Drupal-specific?
How do I use drush?
How do I roll back a bad build?
Do you backup my site's database(s)?
My site's performance is poor. What can I do to improve it?
How do I view logs on the server?
How do I create a security incident?
What are the components of your High Performance Stack for Drupal?