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When your Code Enigma account is created it has a random secret password assigned to it. You may set this password to a value of your choosing by visiting this page and following the instructions:

'Login' is your username (which we will have sent to you already) and 'Email' is the email you provided to us when you requested an LDAP account.

Your password can be used to access our support ticketing system:

It is also your 'sudo' password if you need to masquerade as the Linux root user on the server from a terminal session.