FAQ Search the FAQs How and when should I report a security incident to Code Enigma? We have a website but don’t achieve what we want from it We don't have enough of the right people to work on our website We have a website but we don't appear in search results We have a website but it’s not very accessible Can you maintain our site for us? Our CMS isn’t supported anymore, what should we do? Our branding isn’t very consistent, can you help us? So many different people have worked on our website that it’s become a monster. Can you help? Can we just have occasional tweaks and updates? Our website isn't very responsive, can you fix it? Can you implement big or complex functions? Our customers aren’t moving around the site like we want, can you help? Can you bill in euros? How do I order a Code Enigma (LDAP) account? What is a security incident? How do I access my server(s) from a Mac OSX/Linux PC? What is my MySQL root password? Why can't I install Drupal from a browser? How do Code Enigma provide continuous integration? Do you fully support multi-site Drupal applications? How do I create a useful support ticket? My site doesn't load for me, is it down? Can we use your continuous integration service on our own servers? How do you process support tickets? How does your Managed Server product work? Do you support a dev -> stage -> live workflow? Are your systems Drupal-specific? How do I create a security incident?