Our support plans are designed to help even the inexperienced manager to take control of their website and really leverage the power of Drupal.
Your business website users, those who need to support and maintain your Drupal website, are far more effective if they can use Drupal to its full. That is why our support packages exists, giving your people a direct line to our Drupal experts, whenever they might need, to answer their questions, help them achieve new things, or even help out with trivial frustrations like issues with a WYSIWYG. We'll give your webmasters and mistresses the confidence and back-up they need to use Drupal to take your business web applications to the next level.
Pricing starts from £350/month, and key features include:
- End user support available 8am-6pm GMT Mon-Fri (excl public holidays)
- First response guaranteed within 1 working day
- Support available via our secure ticketing system
- Branded ticketing experience
- Email and telephone support available, and you can ping us in IRC
- Dedicated support team
- Full time sheets and automated warnings when retainer hours are nearly used
Contact us if you want more information or you have custom requirements.