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Developer coding

Troubleshooting and technical support

We can offer all the technical assistance you need for your systems.

Maintenance

System maintenance

  • We can troubleshoot and fix issues that compromise system performance or access
  • Regular system improvements based on end-user and business requirements
  • We’ll monitor your system health and identify anomalous network behaviour so your users never experience a problem
  • This might include security-sensitive activities such as unauthorised network access and data transfer

Installation and patching

We’ll manage, troubleshoot, license, and update your software assets. Rely on us during unforeseen issues like downtime or zero-day exploits.

Backup and disaster recovery

  • Data backup and disaster recovery strategies
  • Implementing automated software solutions
  • Application compatibility
  • Testing server load performance
  • Web service administration and configurations

 

Administration

Security

Security responsibilities are centred on infrastructure and network security, with activities including:

  • Network monitoring and analysis
  • Identity and access management
  • Managing software licensing, updates, and patching

Network

To maintain network integrity, we ensure network interactions follow your policies and procedures.

Database

Including the migration, design, configuration, installation and security of your data assets. Our SysAdmins can act as liaisons with users to address database related issues, including backup and restoration activities.

User

Reliable and effective end-user support for your systems.