Important stuff about protecting your data, the terms of services, and our quality commitments

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Privacy Policy

We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about:
who we are; how and why we collect, store, use and share personal information; your rights in relation to your personal information; and
how to contact us and supervisory authorities in the event that you have a complaint.

READ OUR POLICY

Cookie Policy

This policy outlines what Cookies are, how we use them and how you can manage them.

READ OUR POLICY

Data Protection Agreement

Below you'll find a link to our Data Protection Agreement (DPA), pre-signed by one of our directors, Greg Harvey.

If you think you need a DPA with us, download it, countersign it and store it for your records. You don't need to tell us you've taken a copy. You merely need to keep a countersigned copy to demonstrate your own compliance. 

If you're unsure if you need a DPA, take a copy, sign and store it for completeness. This DPA is an addendum to any existing contract and does not replace any previous agreements and/or contracts you have in place with Code Enigma, so there's no harm having a copy even if you don't technically need one.

GET A COPY OF OUR DPA

Standard project contract

Here's a sample of the type of contract we'd draw up for a unique project. Obviously lots of the details will depend on you, the client, and the specific requirements of your project.

REVIEW THE STANDARD PROJECT CONTRACT

Terms of service (Hosting)

This sets out Code Enigma’s terms and conditions for infrastructure management and related hosting and support services.

REVIEW THE TERMS OF SERVICE (HOSTING)

Service Level Agreement

This SLA covers our Cloud Hosting services and Monthly or PAYG Support. You'll know what to expect from your uptime, what ticket statuses are available, how long it'll take for us to respond to the tickets you raise and how we'll communicate with you and manage those tickets.

READ OUR SERVICE LEVEL AGREEMENT

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